290 Chapters
Medium 9781902375014

5.8 Consultants’ site staff

Low Sui Pheng Chartridge Books Oxford ePub

CHAPTER 5

A case study of ISO 9000 in large scale projects

5.1 Introduction

Although quality management systems were introduced more than a decade ago in the construction industries of the developed countries (in the United Kingdom, for example), the implementation of quality management systems in some less developed countries is still a relatively new phenomenon.

While quality management systems are now slowly making their presence felt in the less developed countries, there has been a lack of study of the problems faced by practitioners in implementing quality management systems for building projects during their infancy stage in the industry. This vacuum was, likewise, felt in the more developed countries like the United Kingdom when quality management systems were first introduced to their construction industries. This lacuna at the infancy stage means that the lessons and experiences learnt from implementing quality management systems in one particular building project are not necessarily transferred to benefit other projects. Apart from filling this vacuum, the aims of this chapter are to:

See All Chapters
Medium 9781902375014

8.2 The TQM philosophy

Low Sui Pheng Chartridge Books Oxford ePub

CHAPTER 8

Total Quality Management

8.1 Introduction

While quality management systems will help to promote good quality construction, it should be realised that the building industry is, however, frequently characterised by diverse professionals as well as a heavy dependence on foreign labour in some countries. This diversity and reliance can lead to cultural, social as well as professional stratification. Hence, to achieve quality construction, there is a need for all parties involved in the building process to cultivate a teamwork mindset. Unfortunately, such a mindset appears to be still lacking in today’s construction industry. It follows from such a situation that a more rational management approach for the construction process needs to be identified. The existing system of project implementation frequently leads to conflicts among the parties involved in the building process, hence rendering the system devoid of effective communication and teamwork. As construction projects become more varied and complex in nature, a fresh management paradigm seems imperative. In this context, a shift from the profession based scenario to a project-oriented team based scenario may be envisaged. The various disciplines should function within such a team culture, guided by policies, procedures and systems whilst focusing on the objectives and benefits identified for the project from the outset.

See All Chapters
Medium 9781902375212

Case study two

Tony Baxendale Chartridge Books Oxford ePub

CHAPTER 8

Modelling Operations

Simulation

Simulation is the representation of features of the behaviour of a physical or abstract system by the behaviour of another system. Queueing theory has provided general solutions for simple situations, but there are few such situations in construction to which it can be applied. A better appreciation of the situation may be gained by introducing a dynamic element in Monte Carlo simulation, a method of obtaining an approximate solution to a numeric problem by the use of random numbers. The application of Monte Carlo simulation to construction problems, which involve queues of all types, is where a dynamic model of a situation is produced from observations of that, or a similar, situation in order to predict the likely operation of the subject being modelled over a period of time. Simulation is used to carry out rapid cycles of experimental work in situations where durations are long and/or patterns of behaviour vary from cycle to cycle within bounds. The analysis of historic data can be translated into predictions of future behaviour, permitting the comparison of alternative courses of action in sufficient time to alter strategic and not just tactical decisions.

See All Chapters
Medium 9781902375106

5.3 Data Collection and Analysis

Stephen Howard Chartridge Books Oxford ePub

CHAPTER 5

Management Information

5.1   Introduction

A successful business must use all resources efficiently. Energy must not be an exception to this rule but too often there is little control over how and where energy is being used. Before the use of energy can be examined, however, it must first be measured. Therefore one of the first tasks in gaining control over energy use is to set up a monitoring and recording system so as to provide the management information required to determine how and where energy can be saved.

A technique which can provide the necessary information is Monitoring and Targeting (M&T). This is a management technique which aims to control energy costs by integrating energy management into the existing site management structure. Managers are made responsible for energy use in the areas under their control, in the same way as they are responsible for other controllable resources.

In order to control energy costs managers need information on energy use and performance. Energy consumption must also be related to the variables which affect it. This information must then be provided to nominated managers responsible for energy in a manner which is both timely and appropriate.

See All Chapters
Medium 9781902375229

6 The Economics of Green Buildings

Roger Heath Chartridge Books Oxford ePub

See All Chapters