289 Chapters
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Medium 9781523097821

15 Box Focus

, The Arbinger Institute Berrett-Koehler Publishers ePub

“It has everything to do with work,” I said, surprised by the strength of my opinion.

“How?” Bud asked.

“How?” I replied.

Bud waited for an answer.

“Well, to begin with,” I said, “nearly everyone at work is in the box, as near as I can tell. At least nearly everyone at Tetrix was.”

“So what?”

“So what?” I repeated in surprise.

“Yeah, so what?” he said.

“Well, if we’re in the box, we’ll be inviting others to be in the box, too, and we’ll end up with all kinds of conflict that gets in the way of what we’re trying to do.”

“Which is what?” Bud asked.

I hesitated, unsure of what Bud meant.

“You just said that all of that conflict would get in the way of what we’re trying to do,” Bud continued. “So my question is, what is it we’re trying to do?”

“Trying to be productive, I suppose.”

“Ah,” Bud said, as though he had finally found what he was looking for. “So the box gets in the way of our achieving results.”

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Medium 9781605093482

Chapter Five An Acquired Taste: Mealtime

Blanchard, Ken Berrett-Koehler Publishers ePub

AFTER A LONG morning of working with the whales, Amy and her coworkers were listening to another of Clint Jordan’s pep talks. “We’re very careful about first impressions here,” he said. “We pay lots of attention to what we call core memory, meaning that we want the whales to have a positive experience from the get-go, particularly when we’re starting out to train a new behavior. And that goes for you folks as well. We want you to associate only good feelings with working here.

“When people start new jobs, they’re usually asked to observe, but here we’re kind of crazy about the matter of observation. As in all scientific inquiry, careful observation is one of the ingredients of success in working with killer whales—or any animal. Watching and mentally recording what you see is a skill that will place you ahead of those who rely merely on hearsay or traditional thinking or who carelessly work from assumptions. Your biggest task in getting to know these animals will be to earn their trust. Painstaking observation will give you an edge with them, because they’ll sense right away how responsive you are to their ways, their habits, and the differences in their preferences.

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Medium 9781523095056

8 The Media Is the Message

Ross, Howard J.; Tartaglione, JonRobert Berrett-Koehler Publishers ePub

The medium is the message. This is merely to say that the personal and social consequences of any medium—that is, of any extension of ourselves—result from the new scale that is introduced into our affairs by each extension of ourselves, or by any new technology.


The media’s the most powerful entity on Earth. They have the power to make the innocent guilty and to make the guilty innocent, and that’s power. Because they can control the minds of the masses.


In our opening scenario, Barry watches MSNBC to start his day, Joan watches Fox News, and Fatima watches the BBC. How are their attitudes and opinions being shaped by what they see every morning? How does that difference impact the “us versus them” dynamic among them?

How do you get your news?

On June 8, 2017, former FBI director James Comey testified before the United States Senate. Comey had been fired by President Donald Trump a month earlier. The firing created a media firestorm that, under examination, reveals a lot about our culture today. Over the course of the testimony, cable news programs not only covered Comey’s testimony but also added to the viewer’s experience by providing captions, usually in all capital letters, at the bottom of the screen (often called chyrons or lower-thirds). These chyrons are significant because they guide viewers’ understanding of what key points are being made during the broadcast and how a viewer should perceive and react to such points, thus guiding them toward particular conclusions. A look at some of the differences in how three major news outlets, CNN, Fox News, and MSNBC, chose to highlight what was being said is an illustrative example of one of the major reasons we exist in a world of separation.1

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Medium 9781605093482

Chapter Eleven When Things Get Emotional: Time-outs

Blanchard, Ken Berrett-Koehler Publishers ePub

”JOSH. JOSH. Joshie! Listen to me!” Amy’s voice grew louder, but it was no match for her son’s voice, as the youngster wailed, screamed, and thrashed on the floor, beating his little feet against the carpet. His eyes were pinched shut, and tears streaked his fiery red face. Amy fell silent, suddenly realizing that with her insistence, she was only reinforcing Josh’s poor behavior. He was having a full-fledged tantrum, and the longer Amy tried to reason with him, the louder and more upset he became. As she concentrated on calming herself, a scene came into her mind from a few days ago.

Amy and Kim Lee had been working with Kagan, a year-old killer whale, when the calf suddenly turned and swam away toward one of the underwater viewing ports that was being cleaned by a crew member. Kagan had been distracted by the sound of the squeegee rubbing on the window. When Kim Lee tried to get the whale’s attention by slapping the water with her open hand, Kagan started to swim toward her, but at the last minute, he swung back in the direction of the glass. He even slapped his tail several times in an aggressive manner, letting Kim Lee know that he didn’t want to cooperate. The whale was throwing a little tantrum.

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Medium 9781574411904

Chapter 2: Benefits

Naomi Scott University of North Texas Press PDF

Chapter Two


The benefits of equine assisted activities (EAA) or therapeutic riding, though numerous and varied, can be grouped into four categories: physical, psychological, functional (cognitive), and educational.


Because a horse’s gait closely emulates that of a human, horseback riding gently and rhythmically moves the rider’s body in a manner comparable to walking. We all know how important walking is; experts say it is the only exercise we need if it is done consistently.

The most measurable effects from the way a horse’s motion moves the body include: greater strength and agility, improved balance and posture, weight-bearing ability, improved circulation, respiration, and metabolism. No other modality mimics the walking gait of a human and stimulates virtually every movement system in the body.

Walking takes more than muscles. It takes balance, a delicate coordination of different parts of the body and brain. Riding a horse allows the brain to practice correct walking movement patterns, giving not only the muscles an opportunity to experience the motion, but also the vestibular system, particularly for a person who moves very little.

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Medium 9781574413335


Kalena Cook, Margaret Christensen University of North Texas Press ePub

Get Informed and Shop Around

In a perfect world, you could trust that all things are safe for you. In reality, we have been blessed with a curious and discerning brain and a woman’s remarkable intuition to help us make safe decisions for ourselves. You have a choice in pregnancy and birth: either get informed and make decisions or remain naive.

If you favor natural birth, do you want an experienced caregiver, personal service or straight-forward care? In selecting the right physician or midwife at the right hospital, birth center, or a home birth, consider the following questions.

Having a Baby? 10 Questions to Ask

Have you decided how to have your baby? The choice is yours.

First, learn as much as you can about all your choices. There are many different ways of caring for you and your baby during labor and birth.

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Medium 9781574415247

Chapter 3. Speaking

Kathryn U. Hulings University of North Texas Press PDF


In our family therapeutic model, I carried on with my specialty—

speech. As the primary parent at home, it made sense; I talked to and with my children all day. It was a natural fit. I just talked and read and sang with Michael a bit more. During our regular check-ins with speech therapists, we focused on what we could replicate at home. But the acquisition of spoken language proved to be a long journey.

Soon after realizing that Michael could indeed crawl and walk and run and negotiate stairs, I also realized that I had begun to suppress my own fears about Michael’s ability to communicate. Sometimes, it takes a keen ear and endless patience to engage in a conversation with someone who has Down syndrome. I can’t say for certain this applies to all individuals who harbor the genetic anomaly, but I’ve spent the past twenty-plus years around enough folks with Trisomy 21—the medical term used when a person has a full or partial extra copy of chromosome 21—to make an educated generalization. Comprehensible speech is of paramount concern in the wide, wacky world of Down syndrome.

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Medium 9781605093482


Blanchard, Ken Berrett-Koehler Publishers ePub
Medium 9781605093482

Chapter Three A-B-C: The Universal Principle

Blanchard, Ken Berrett-Koehler Publishers ePub

A MY ARRIVED at work the following week eager to learn more, as the head trainer, Clint, would be speaking to the trainees again. She spent the morning learning from Jody about the very important matter of the whales’ diet.

As they went about distributing the buckets of fish, Amy said, “I imagine the water temperature is pretty much the same as the ocean would be.”

Jody smiled. “Fifty-two degrees,” she said. “When you get in there, even with a wetsuit, you know it!”

By the time noon rolled around, Amy was glad to sit down with the other trainees for an order-out lunch. As they ate, Clint came out.

“One thing we’re kind of nuts about here at the park,” Clint said, “is the importance of feedback. Most human beings don’t go out of their way to provide feedback. When was the last time someone said to you, ’Hey, I notice you’re doing something that way. Have you ever tried doing it this way?’ On most jobs, people are left pretty much alone when they do things right. The only time they hear about their performance is at some annual or semiannual review. Meanwhile, if they get any feedback at all it’s what we call a gotcha response—somebody caught them doing something wrong.

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Medium 9781576755846

3 Peace in Wartime

The Arbiner Institute Berrett-Koehler Publishers ePub

“In June of 1099,” Yusuf began, “Crusaders from the West laid siege to Jerusalem. After forty days, they penetrated the northern wall and flooded into the city. They slaughtered most of the city’s Muslim population within two days. The last of the survivors were forced to carry the dead to mass unmarked graves, where they piled the corpses in heaps and set them on fire. These survivors were then either massacred or sold into slavery.

“The Jews, although not so numerous, fared no better. In the Jewish quarter, the inhabitants fled to the main synagogue for refuge. The invaders barricaded the exits and stacked wood around the building. They then torched it, burning all but the few who managed to escape. These people were slaughtered in the narrow streets as they attempted to flee.

“The brutality extended as well to the local Christians who officiated at Christian holy sites. These priests were expelled, tortured, and forced to disclose the location of precious relics, which were then taken from them.

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Chapter 15: Leah—Intrauterine Stroke

Naomi Scott University of North Texas Press PDF

Chapter Fifteen

Leah—Intrauterine Stroke

“Chesto! Wheo Chesto?” The soft voice came from the direction of the arena entryway. I looked up to see a little girl with huge blue eyes and a sunny smile leaning on a tiny walker. “I wanna wide Chesto!” she said with a little more volume.

I finished saddling a big bay, breathing the earthy scents of horse and oiled leather, and stepped from the stall. I walked toward the client, passing a row of open pipe enclosures along the outside perimeter of the huge arena, in which horses stood picking at the remnants of their hay ration. Others were saddled and ready for their riders, or standing patiently while volunteers brushed them and cleaned their feet with a hoofpick.

Greeting Leah Epich and her mother, Susan Epich, I checked the helmet list to see which one she needed, and retrieved it from the cabinet.

Jessica Whaylen, former Rocky Top Therapy Center instructor, walked into the arena and I handed the helmet to her. Fastening it over

Leah’s bouncy red curls, she said, “Chester’s all saddled. He’s been sticking his head out of the stall looking for you.” The girl giggled at this disclosure.

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Medium 9781576754801


Vargas, Roberto Berrett-Koehler Publishers ePub

My earnest involvement in family activism, even though I didn’t identify it as such, began when I was twenty-six years old. That is when I decided to consciously apply my knowledge about communication and organizing to make my family more united, nurturing, and mutually supportive, including my networks of friends and colleagues whom I also considered as family. My thought was to strengthen my immediate community so we could be more available to create positive change in our society. During these years, there was no articulated idea of family activism, just a handful of friends believing that a better world somehow begins with healthier families, so we just learned from our doing. Now, as I reflect on my activism thirty years later, I recognize that I was largely guided by five key foundational principles.

These five principles represent my basic philosophy about how to advance a world that works for all, beginning with co-powering family and friends to become part of the force of love and transformation. By no means are these principles fully inclusive of all ideas required for change and transformation, yet they provide an important beginning for those who seek to make our families, communities, and societies better for everyone. They provide an understanding of the “know why” that underlies the methods and tools imparted in this book.

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Medium 9781574411621

Post-Bereavement Grief

Donna S. Davenport University of North Texas Press PDF

Post-Bereavement Grief p

And so, wherever I go and wherever you go, the ground between us will always be holy ground. quoted by Henri Nouwen

So what, after all, does death take away, and what do you get to keep? Clearly, when a loved one dies, we have to give up the physical presence, and all that entails, of the deceased. We have known this all along, of course, but the totality of the experience is still a shock when it happens—and it is not comprehended all at once, but is usually realized progressively over time. He or she will not be there for birthdays anymore, or to exchange thoughts and feelings and hugs with, or to check out memories with. We will not see their faces again, or hear their laughter, or prepare a holiday meal with them. The physical reality of the person, which up until now we had always associated with who they were, will be gone. Giving up this earthly connection is usually very painful for us; acclimating to the world without the physical presence of the loved one is both the cause and the function of grief.

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Medium 9781771870788


Forrie, Allan Thistledown Press ePub
Creativity in the kitchen and bedroom take centre stage during a conjugal visit in Susan Musgrave’s “What Would Buddha Do?”

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Naomi Scott University of North Texas Press PDF

GLOSSARY ing the people, animals, nature, and situations therein, emphasizing emotional, mental, social, physical, and spiritual well-being.

Frog (horse anatomy): Wedge-shaped substance in the sole of the hoof which acts as a cushion.

Gerontology: The scientific study of the process and problems of aging.

Hackamore: Circular device fitting around a horse’s muzzle, an alternative to a metal bit in his mouth, by which the rider communicates signals.

Half-halt: With a rider mounted, the horse is slowed almost to a stop, and then abruptly urged back to normal speed.

Harrington Rod Insertion: A procedure to stabilize the spine by fusing together two or more vertebrae, using either metal (Harrington) rods or bone grafts.

Hemispherectomy: Excision of one cerebral hemisphere, undertaken due to intractable (not adequately controlled by medication) epilepsy, and other cerebral conditions.

Hippotherapy: From the Greek word for horse, hippos, literally meaning therapy with the aid of a horse.

Infantile Spasms: Brief (typically one to five seconds) seizures occurring in clusters of two to one hundred at a time, with possibly dozens of episodes per day.

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