50 Chapters
Medium 9781599961774

9. Who am I? Who are you?

Jonamay Lambert HRD Press, Inc. PDF

9

Who am I? Who are you?

Eric Lynn, LCT Consultants 

Nümberg, Germany 

Purpose and learning objectives 

This activity is designed to facilitate understanding of one’s business counterparts, based on the principle “Let them talk.”

At the end of the activity, participants will have

• actively examined their personal needs in relation to working with a new set of

colleagues;

• obtained a better understanding of their new colleagues.

Target audience 

This activity targets international groups of up to 12 people who will be working together.

Time 

60 minutes (plus an optional 30 minutes). For additional rounds, allow 30 minutes for stage 2.

Materials and environment 

One leaflet (Handout 1) per participant

Pens or pencils

Flipcharts and markers

This works best when participants are seated close together, on chairs arranged in a circle

(without tables)

Procedure 

1. Distribute leaflets to participants. Ask them to individually make notes (20 minutes). In an event held over several days, you can save time by distributing the leaflets as “homework” on the first evening and running the activity on the second day. This has the added benefit of allowing the participants more time to reflect.

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37. Life in Another Language

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Life in Another Language

37

Suzanne Salimbene, Ph.D., Inter‐Face International 

Rockford, Illinois, USA 

Purpose 

• To offer participants a short, safe real-life experience about what it is like to be spoken to

in a language one does not understand and to be expected to respond

• To explore their feelings and behaviors when placed in this situation

• To encourage greater understanding of and empathy with clients, subordinates, and others

who might have limited understanding of English

Target audience 

This activity is most effective with a monolingual audience, especially groups having little or no travel experience or opportunities to work in places where a language other than their own is used for daily life and work.

This activity is suitable for an audience of any size, from a small group around a single table at a staff meeting to large audiences in a theater or banquet hall.

Time 

The language experience should not last more than 3 to 5 minutes; after that amount of time, the entire audience tends to tune out. The debriefing should last between 15 and 30 minutes, depending upon the strength of the reactions of the group, whether or not a written form was used to augment the exercise, and how curious the group becomes about what was said or written.

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23. What is it? What is it for?

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What is it? What is it for?

23

Heather Robinson, Success Across Borders 

Kent, Washington, USA 

Purpose 

• To simulate the difficulty in understanding elements of culture, such as words, legal or

financial concepts, etiquette, negotiation techniques, etc., when they are taken out of context

• To encourage participants to question their assumptions when working with individuals

from other cultures

• To encourage participants to consider the possibility that others see the world differently

than they do and that this will influence the communication process

Target audience 

Those who need to interact effectively in an unfamiliar culture or with members of another culture; suitable for 1 to 25 participants

Time 

30 minutes

Materials 

• A few numbered objects that are difficult to identify, such as a wooden ravioli maker, a

netsuke, an antimony bottle, a chopstick rest, a sari, part of a crack pipe made from an auto antenna, a Pakistani bodkin, etc.

• Handout 1, “What is it? What is it for?” for each participant, or a flipchart with the same

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7. Silent Interview

Jonamay Lambert HRD Press, Inc. PDF

7

Silent Interview

Donna Stringer, Executive Diversity Services, Inc. 

Seattle, Washington, USA 

Purpose and learning objectives 

• To introduce training participants to one another

• To examine stereotypes and first impressions

• To examine what cultural assumptions people make on first meeting

Target audience 

This is a good icebreaker for a diversity awareness class where participants do not know one another well. It has worked in several international groups with up to 13 national populations represented and is especially useful for making the point that stereotypes are based on visual differences.

Time 

60 minutes with a group of 30 or less. Use with larger groups is not recommended because the reporting and introductions step becomes tedious if too many are in the group. It is ideal for groups of 20 or less.

Materials 

• Handout 1, “Silent Interview: Process,” for each participant

• Handout 2, “Interview Questions,” for each participant

Procedure 

1. Pair individual participants with others whom they don’t know or whom they know least well.

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49. The Cross-Cultural Forum

Jonamay Lambert HRD Press, Inc. PDF

49

The Cross-Cultural Forum

Werner Draegestein, IMD, Inc. 

Toronto, Ontario, Canada 

and Mackie Chase, Centre for Intercultural Communication 

University of British Columbia, Canada 

Purpose and learning objectives 

“The Cross-Cultural Forum” is an exciting and stimulating exercise that helps create a generalized picture of a particular culture without the danger of stereotyping the culture by one facilitator or one cultural representative.

It provides members of one culture with an opportunity to meet a number of representatives from another culture in small discussion groups. It will allow participants to informally exchange information and ideas, create an understanding, and check assumptions through guided questions and answers on such issues as

the workplace employment business communication education relationships family society hot issues sports leisure

Overview 

The Cross-Cultural Forum provides members of one culture with an opportunity to meet and understand representatives from another culture. It will allow participants to informally exchange information and ideas and check assumptions through questions and answers on a number of timely issues:

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