151 Slices
Medium 9780874259193

ACTIVITY 1: Understanding Collaborative Management

Peter Garber HRD Press, Inc. PDF

ACTIVITY 1:

Understanding Collaborative Management

Purpose

To help participants better understand the concept of collaborative management

Description

Participants are presented a written description of collaborative management and are asked a number of questions to stimulate thought and understanding of this concept.

Time

30 minutes

Resources

Handout 1.1

Presentation

1. Distribute a copy of Handout 1.1 to each participant.

2. To stimulate discussion, ask the following questions and encourage participants to express different viewpoints:

Do you agree with the definition of collaboration presented?

What do you think was meant by the statement, “Collaborative management is not a cure for all the interpersonal problems between employees and should not be utilized as such”? (The point is that the cause of these types of problems or issues must be addressed specifically and collaboration cannot be expected to be a “cure all” for all of the problems that currently exist in the organization.)

Do you agree that any inefficiency created by collaboration will be regained by the results that collaboration can create? Why or why not?

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Medium 9781599961552

Activity 46. Two Moose Were Sitting on a Log

Peter Garber HRD Press, Inc. PDF

46. Two Moose Were Sitting on a Log

Description

A brief story is presented in this activity that asks a question about the subjects of the story and their relationship to one another.

Time Guideline

10 minutes

Purpose

To illustrate the point that you need to listen carefully to the information you receive to really understand what is being said, and what we perceive or think is being communicated

Resources

None

Presentation

1. Tell participants that you are going to read them a brief story and then ask them a question about the story, so they should listen carefully.

2. Read the following to participants:

Two moose are sitting on a log talking about baseball.

The little moose is the big moose’s son.

But the big moose is not the little moose’s father.

How is this possible?

3. Give participants a chance to answer this question.

4. If no one has the right answer, share with the group that

The big moose is the little moose’s mother!

Debrief

Ask participants why the answer to this question isn’t always obvious. Explain that sometimes our preconceptions get in the way of us seeing the obvious answers to many things.

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Medium 9781599961552

Activity 3. Communications Is the Key

Peter Garber HRD Press, Inc. PDF

3. Communications Is the Key

Description

This activity consists of an interactive discussion about the importance of communications in the workplace.

Time Guideline

20 minutes

Purpose

To highlight the importance of communications in solving problems at work

Resources

Handout 3-A

Presentation

1. Present Handout 3-A, which states the following: Communications is the key to achieving all of our goals.

2. Ask participants if they agree or disagree with this statement. You can expect that all or most participants will agree with this statement.

3. Ask participants why they believe this is true.

Expect participants to volunteer any number of reasons.

4. Ask participants if they can think of a situation or problem in which communications was not critically important.

5. Challenge participants to thoroughly explain how better communications would not be necessary to correct the situation or problem.

Debrief

Emphasize again that communications affects virtually everything that happens in organizations. Communications can be one of the greatest strengths of an organization or one of its biggest weaknesses. Ask participants to specifically discuss how communications is important in their jobs.

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Medium 9781599960722

Activity 15 Making Difficult Leadership Decisions

Peter Garber HRD Press PDF

Activity 15

Making Difficult Leadership Decisions

Purpose

To help participants gain a better awareness of how others are impacted by leadership decisions

Description

A Decision Impact Model is presented that helps participants better understand just how others may be impacted by their decisions.

Time

30 minutes

Resources

Handout 15.1

Presentation

1. Begin the activity by explaining the following to participants:

Y

A leader’s decisions don’t just impact the organization’s financial bottom line.

Y

People are affected differently by the decisions of leaders. It is important to have an understanding and sensitivity to how decisions impact others both positively and negatively.

Y

Leaders find themselves in situations when a decision they must make will have opposing results on people.

Y

These can be the most difficult of all decisions to make.

Y

It may not just be the magnitude of the impact on the different individuals affected, but also results may be mutually exclusive.

Y

Mutually exclusive decisions result in one person being positively impacted and another being negatively impacted.

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Medium 9781599961552

Activity 12. The Three Levels of Communications

Peter Garber HRD Press, Inc. PDF

12. The Three Levels of

Communications

Description

This activity presents statistics relating to the way we receive communications and the true messages being sent by others.

Time Guideline

30 minutes

Purpose

To help participants understand what an important part nonverbal behaviors and voice inflections play in how we both send and receive messages

Resources

Handouts 12-A and 12-B

Presentation

1. Introduce the activity by explaining that when we communicate face-to-face with others, we receive messages on three basic levels: vocabulary, voice inflections, and nonverbal behaviors. Distribute or present

Handout 12-A.

2. Explain that vocabulary messages consist of the actual words we use to communicate with others.

3. Explain that voice inflections consist of the way that someone says something. This would include tone, speed, emotions, pace, volume, etc. The way someone says something can dramatically change the meaning of the words being spoken.

4. Finally explain that nonverbal behaviors include the body language, facial expressions, gestures, etc., that someone might use while communicating with others.

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