100 Slices
Medium 9780874254983

Mismatched? Are YouReading the Nonverbal Clues?

Jonamay Lambert HRD Press, Inc. PDF

Mismatched? Are You

Reading the Nonverbal Clues?

30–40 minutes

PURPOSE:

To allow participants to experience the significance of nonverbal behavior (body language) and explore its relationship to an understanding of the other side.

EQUIPMENT: Either an overhead projector or flipchart

MATERIALS: Previously-prepared Instruction Slips (see Trainer’s Notes). Master for Transparency: Four Principles in Communicating

PROCEDURE:

1. Explain to the group that nonverbal behavior constantly delivers communication messages. Consequently, the more one knows about the impact of nonverbal communication on conflict, the more successful the resolution can be.

2. Tell the group that there will be a role play and that you will be passing out instructions. Pair up the participants.

3. Hand out a single randomly chosen instruction slip to one member of each pair, warning the recipient not to share the instructions with his or her partner. Ask the selected partner to read his or her instruction slip silently.

4. Tell all the pairs to choose ordinary topics (traffic congestion, a controversial movie, favorite TV show, etc.). Begin a discussion. [Important: The partner with the instruction slip must follow his or her instructions.] Call a halt after allowing about 5 minutes for the role play.

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Medium 9780874259803

What Is Culture?The Iceberg Theory

Jonamay Lambert HRD Press PDF

16

What Is Culture?

The Iceberg Theory

Objective

The purpose of this activity is to help participants understand what

“culture” is and to review the components that make up culture and recognize that each person has his/her own culture. The activity will also help participants identify the stages of intercultural learning and determine the participants’ current stages.

Time

15-20 minutes

Materials

Overhead projector

Flipchart paper and markers

Flipchart page prepared with an outline drawing of an iceberg

Overhead transparency (OHT) 16.1

Procedure

1. Put participants in pairs and ask them to think of three or four words that illustrate evidence of “culture.”

2. Ask participants to list their responses on a flipchart that has an outline drawing of an iceberg, placing the words in order of the most visible characteristics of culture at the top, and the least visible at the bottom. (See Trainer’s Notes.)

Conclusion

1. Explain that all people begin with Ethnocentricity (believing that their way is the only way) and move through the various stages on the way to Multiculturation.

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Medium 9780874254983

The Big Bad Wolf. Or Is It?

Jonamay Lambert HRD Press, Inc. PDF

The Big Bad Wolf. Or Is It?

45 minutes

PURPOSE:

To acknowledge different perspectives and learn to find creative solutions for all parties involved in a conflict situation.

EQUIPMENT: Flipchart

MATERIALS: Pencils and paper; handout: Little Red Riding Hood and the Big

Bad Wolf

PROCEDURE:

1. Review the story of the Big Bad Wolf, using the handout.

2. Discuss why we might use this story to talk about conflict.

3. Divide participants into four groups. Assign the role of Little Red Riding

Hood to Group 1, Grandma to Group 2, the Big Bad Wolf to Group 3, and the Hunter to Group 4. Have each group select a Reporter.

4. Tell each group to discuss the reasons its character behaved in the way the story said.

5. Allow about 10 minutes. If a flipchart is available, have the Reporters list the reasons their groups came up with. Otherwise, have the Reporters call out the reasons.

6. Now instruct each group to write a letter that defines a peaceful solution to this story, one in which every character feels they win. Allow about

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Medium 9780874254983

Portrait of a Peacemaker

Jonamay Lambert HRD Press, Inc. PDF

Portrait of a Peacemaker

40 minutes

PURPOSE:

To examine the qualities of peacemakers, who avoid violence in favor of resolving conflicts through peaceful means.

EQUIPMENT: Flipchart

MATERIALS: Pencils, paper; Handout: Comparison of Users of Violence with

Non-Users of Violence

PROCEDURE:

1. This activity is about “Peacemakers,” defined in Webster’s New World

Dictionary as “…persons who make peace by settling the disagreements of others.”

2. Pass out the handout and ask participants to list in the left-hand column several well-known figures who used violence to resolve conflict situations.

In the right-hand column, list other well-known people who used nonviolent means.

3. Pair up participants and ask them to compare their lists and discuss their selections. Then ask them to write down the qualities they see shared by the various peacemakers.

4. After several minutes, reconvene the group and ask them to report on their discussions. Use the flipchart to record the names of the people they selected, and also the overall qualities they found common to the various peacemakers.

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Medium 9780874259803

Worlds Apart — or Is It Words Apart?

Jonamay Lambert HRD Press PDF

46

Worlds Apart — or Is It

Words Apart?

Objective

The purpose of this activity is to help participants understand how language influences the way in which the sexes perceive one another.

The male and female versions of many words and phrases have a strong influence on the way society looks at men and women. Such words and phrases can often become a wedge between sexes; hence “worlds apart” flowing from “words apart.”

Time

15 minutes

Materials

Sample Lecture

Overhead projector

Overhead transparency (OHT) 46.1

Exercise 46.1 for each participant

Procedure

1. Use the Sample Lecture to introduce this session. Distribute

Exercise 46.1 and ask participants to complete it on their own. Allow about 5 minutes.

2. Have participants form groups of three or four and ask them to use their responses as a guide to talk about whether the words they selected were the same or different. Ask them to discuss the differences in meaning, as well as their attitudes about the various words and then also discuss what happens when the words are used interchangeably.

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