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Activity 47: Who wrote this?

Ian Nicholls HRD Press PDF

50 Activities for Developing Supervisory Skills

Method

1. Put Handout 47.1 on top of Handout 47.2 and place the pages together and face down in front of each participant.

2. Announce that you will give the participants a few minutes to read the papers and then you will ask some questions.

3. Look at your watch as if you intend to time the reading and say

“Go!”

4. After the conclusion, distribute a copy of Handout 47.3 to each participant.

Trainer Guidance

All participants will turn the pages together and should see Handout

47.1 first. Most, if not all, will turn immediately to the second page.

Allow about 2 minutes and then ask the participants the following questions and write their answers on a flipchart.

1. Which page did you read first? (Most participants will read page 2 first.)

2. Why? (Because it is easier to read.)

3. What do you remember from page 2? (Most people will remember most of the points.)

4. What do you remember from page 1? (Very little.)

5. Why was page 2 easier to read? (Big letters, simple sentences, clear layout)

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Activity 13: Half speed?

Ian Nicholls HRD Press PDF

50 Activities for Developing Supervisory Skills

Preparation

1. Test the equipment.

2. Include copies of Exercise 13.3 in conference packs or hand them out before this activity.

Method

1. Read aloud the role play in Exercise 13.1 and ask for a volunteer to play the part of the supervisor. If no one volunteers, select someone.

2. The supervisor is given a copy of Exercise 13.1 and asked to leave the room and plan his or her approach.

3. When the supervisor has left the room, read aloud the subordinate’s role play and provide the extra piece of information to the remaining participants.

4. Ask for a volunteer to play the subordinate. If no one volunteers, select someone.

5. Position the subordinate in front of the camera and invite the supervisor back into the room to role play the situation.

6. Ask the other participants to observe and make notes on

Exercise 13.3.

7. Start the camera and signal the participants to begin.

8. Allow the role play to come to a natural conclusion by the two participants. Resist the temptation to influence.

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Activity 22: Make Up Your Mind

Ian Nicholls HRD Press PDF

50 Activities for Developing Supervisory Skills

Preparation

1. Photocopy Handout 22.1 for each participant.

2. Read the Trainer Guidance notes before conducting this activity.

Method

1. Draw the decision-making fan (see Figure 22.1 on page 204) on the flipchart.

2. Explain what it represents.

3. Ask the participants for examples of decisions that fit into different levels on the fan.

4. If none are forthcoming, ask where these decisions would fit:

Buying a car

Buying a stereo

Buying a suit

Choosing a book to read

Deciding on what to wear

Deciding what to eat/drink, and so on

5. Ask the participants to identify the steps in the process that they would go through to make one of these decisions. This task can be carried out as a full-group discussion or form subgroups to work out the process. Allow about 15 minutes to complete the task and then ask a spokesperson from each team to read aloud the process that their group used.

6. Write the answers on the flipchart.

7. Merge steps from the different groups’ answers to arrive at a solution that approximates the steps shown on Handout 22.1.

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Activity 24: Meeting Roles

Ian Nicholls HRD Press PDF

50 Activities for Developing Supervisory Skills

Materials

• A copy of Exercises 24.1 through 24.4 for each participant

• Notepaper and pens or pencils for the participants

• Flipchart stand, paper, and marker pens

Preparation

1. You may wish to complete Activities 34 and 45 with the participants before running this one.

2. Photocopy Exercises 24.1 through 24.4 for each participant.

Method

1. Ask for problem statements from the participants and allow the group to choose one to work on in this activity.

2. Whoever calls out the problem chosen by the group adopts the role of the “problem owner” in the first meeting simulation.

3. Select a participant to take the role of the process leader whose job is to lead the meeting through the stages of the process.

4. Select an additional four or five participants to take part in the meeting simulation as contributors.

5. Ask the remaining participants of the group to observe and take notes on what they see happening during the meeting.

6. The objective of the meeting is to arrive at a solution for the problem owner.

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Activity 45: What’s your problem?

Ian Nicholls HRD Press PDF

50 Activities for Developing Supervisory Skills

Preparation

• Photocopy Exercises 45.1 and 45.2 for each participant

• Invite the participants to bring two real, unsolved problems by

providing a copy of Exercise 45.1 to each participant before the course.

Method

1. Ask two or three of the participants to read aloud to the rest of the group one of the problems that they have brought along to the course.

2. Write each problem on the flipchart.

3. Choose one, and ask participants to state their initial reaction to what has been said. What kind of response was elicited by the way the problem was expressed?

4. Write the comments on the flipchart.

5. After the discussion, distribute copies of Exercise 45.2 and ask the participants to work through the checklist with each of the problems that they have brought along to the course.

Trainer Guidance

This activity is the second in a series of activities that will help participants gain a working knowledge of a problem-solving technique that they can use in the workplace. The activity may also be used as a communications exercise.

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