50 Chapters
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Activity 1: A Timely Reminder

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1 A Timely Reminder

DESCRIPTION

OBJECTIVES

This activity offers a more effective incentive to implement learning points acquired during the training course. The activity requires some postcourse work from the trainer.

By the end of this activity, participants will:

• Have completed a course of training.

• Have discussed learning points gained from

individual sessions and the program as a whole.

• Have agreed with the group on individual action

plans to implement at the workplace.

• Understand that at a given time in the future, they

will receive a “timely reminder” of what they agreed to do in order to make the training course worthwhile.

PARTICIPANTS

TIME

RESOURCES

Any number

30 to 60 minutes

• Paper and pen for each participant

• A stamped envelope for each participant

METHOD

AND NOTES

Step 1: Introduce the activity.

• Each participant will be asked to state at least one

positive learning point gained from the training they have just experienced. They will then be given paper and a pen and time to consider how the learning can be translated into real terms; i.e., how they intend to apply the training back at the workplace.

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Activity 36: Reflections

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36 Reflections

DESCRIPTION

OBJECTIVES

This activity is best suited to the end of a course of at least three days’ duration, or can be used with a group of people who know each other reasonably well. At the conclusion of an event on interpersonal or communication skills, it is a powerful and highly effective way for course members to give personal feedback to each other. The trainer may participate too.

By the end of this activity, participants will:

• Have given and received highly personal feedback

from all other course members.

• Be acutely aware of the impressions that people

form of them, together with possible reasons for those impressions.

• Be able, as managers, to use the technique involved

to encourage greater personal awareness among existing teams.

PARTICIPANTS

• 8 to 12 participants, in addition to the trainer

• Suitable for any type of participant

TIME

2 hours

RESOURCES

One copy each of Handouts 36.1 and 36.2 for each participant

METHOD

AND NOTES

Step 1: Introduce the activity.

• You can introduce this activity as a technique for

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Activity 11: Don’t Make an ASS of U and ME

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11

Don’t Make an ASS of U and ME

DESCRIPTION

OBJECTIVES

This activity focuses on assumptions, presumptions, and stereotyping, and how they can affect interpersonal relationships.

By the end of this activity, participants will:

• Realize that everyone makes value judgments

against arbitrary criteria.

• Recognize the range of criteria against which indi-

viduals can be assessed.

• Have begun to acknowledge areas where prejudg-

ment can result in unreasonable bias, prejudice, or discrimination.

• See that stereotyping and assumptions can alter our

opinions of individuals, which may sometimes affect communication, and interpersonal relationships can suffer as a result.

PARTICIPANTS

TIME

RESOURCES

6 to 20 participants; any type

1 to 2 hours

• Space and seating for full group discussion and for

three groups to work independently

• Flipchart paper and markers for group work

• Adhesive tape or other means of attaching flipchart

paper to wall

METHOD

AND NOTES

Step 1: Introduce the activity.

• This activity concerns assumptions and stereotyp-

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Activity 8: Course Contract

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8 Course Contract

DESCRIPTION

OBJECTIVES

This activity may be used at the beginning of any course, but is probably most appropriate at those which last more than one day and which focus— entirely or in part—on interpersonal skills. It may be used to help establish a climate of mutual respect among participants and between participants and the trainer. It establishes an interpersonal skills model that should influence the way all participants interact for the rest of the course.

By the end of this activity, participants will:

• Have considered, discussed, negotiated, and agreed

to mutually acceptable forms of interpersonal behavior to be practiced by participants and the trainer throughout the course.

• Have agreed to be bound by the group contract.

• Be aware of the group’s responsibility for

upholding the contract.

PARTICIPANTS

TIME

Up to 20 participants; any type

40 minutes

RESOURCES

Flipchart stand, paper, and markers

METHOD

AND NOTES

Step 1: Brief the group on the nature of the activity and the reasons for it.

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Activity 7: Circulating

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7 Circulating

DESCRIPTION

OBJECTIVES

This is an icebreaking activity that also enables the trainer to focus participants’ attention on the training session content. This does require some advance preparation (see Trainer’s Notes, p. 44). After introductions, this should be the first activity of a course.

By the end of this activity, participants will:

• Have communicated with other course members.

• Have experienced low-risk self-disclosure.

• Have voiced their opinions to one other person on

training session topics.

• Have begun to consider elements of the course that

will be followed up in later sessions.

PARTICIPANTS

Any number, any type

TIME

60 minutes maximum

RESOURCES

• Enough floor space for participants to form inner

and outer concentric circles (see illustration in

Trainer’s Notes). If there is enough space for chairs too, so much the better.

• Set of prepared questions (see Trainer’s Notes).

METHOD

AND NOTES

Step 1: Divide the group into two, asking Group A to form a circle facing outward toward the walls of the course room, and Group B to form an outer circle facing inward so that each Group B participant is face-toface with a member of Group A.

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