27 Slices
Medium 9781609942885

13. Greater Goal Coaching

Jennings, Ken Berrett-Koehler Publishers ePub

Alexs assistant overheard the whole exchange with Dr. Stan and stepped back into Alexs office to comment, Isnt that great? I do wish your dad was here to see that. By the way, Quinn is here to see you.

As Alex waited for Quinn to come in, he looked around his office. Posted on all four walls were enlarged pictures of the whiteboards from the warehouse sessions with the goals and initiative descriptions. Almost metaphorically they covered up many pieces of Alexs past accomplishments. He smiled to himself as he realized how much he appreciated the current office artwork. Quinn joined him in his office and also noticed the new dcor. What do you think of whats happened, Alex?

Amazing, Alex answered. I just had Dr. Stan in here giving me some great stories. Just amazing—I never knew there were so many great ideas and such great energy for our Greater Goal. I guess when you constantly just tell people what to do, you never really tap into the greatness that lies within them. His voice betrayed some sadness.

See All Chapters
Medium 9781609942885

3. The Greater Goal

Jennings, Ken Berrett-Koehler Publishers ePub

Quinn wrote words next to the star and pushed the placemat toward Alex.

Commit to the Greater Goal

The Greater Goal? Mine or the companys? Alex asked.

Both actually, Quinn responded.

If youre talking about the Beckley mission and vision statements, we have those: I read them. They are pretty good.

This is deeper, Alex. The Greater Goal describes the very best you aspire to for customers, employees, and frankly, the world. But its more than a description. It should effectively call each person and team to give their absolute best. It provides the strategic frame for determining what business you should be in to add the most value. Its not just naming the mission and vision; its the process of committing to them and acting together on them that makes the difference.

I need a little more help with that, Alex said. How is that different from our mission and vision?

Let me be clearer with some examples, if you would allow me. I have a client that is a world-class healthcare organization by todays standard. Its mission and vision are centered around delivering the best possible care to every person who comes its way. When the leaders began to ask new questions about their true Greater Goal, it changed the entire organization—for the better.

See All Chapters
Medium 9781609942885

15. Dinner and a Guest

Jennings, Ken Berrett-Koehler Publishers ePub

Saturday at last! Alex and Rachel were cooking—their third Saturday feast together. This time it was to be Italian like Mom used to make. In their warm, country-style kitchen, the two wore matching red-and-white checked aprons. The ingredients were laid out on the center island in an orderly fashion—at least on Alexs side. On Rachels side, the ingredients were laid out more creatively. Rachel read from the recipe. She added her own impromptu suggestions as they went along. Grandma stayed in the background, only coaching when she thought there was a threat of serious injury.

Beside the stove, Rachel had propped up pictures of her mother. I want Mom to be part of this, she said. In forty-five minutes the kitchen resembled a sort of expressionist painting. Colorful ingredients were splashed about on the counters and on the cooks. A daughters improv was meeting with a fathers deliberate approach. Somewhere in the middle, something marvelous was happening.

Just then, the doorbell rang. Alex wandered through the foyer to the front door. He opened it, and there he was—John J. Williams, the man theyd encountered when leaving the co-op!

See All Chapters
Medium 9781576754504

Engagement Equation

Stahl-Wert, John Berrett-Koehler Publishers ePub
Medium 9781576754504

Taking the Next Step

Stahl-Wert, John Berrett-Koehler Publishers ePub

See All Slices