43532 Chapters
Medium 9781567262124

Chapter 3 - Facilitation—It’s an Art and a Science

Zavala, Alice Berrett-Koehler Publishers ePub

In This Chapter:

Facilitation versus Subject Matter Expertise

The Roles and Responsibilities of the Facilitator

What is facilitation? Facilitation is different things to different people. We offer the following definitions for consideration. Facilitation is:

A process in which an objective meeting chairperson helps a group, composed of people with diverse expertise and styles of interaction, work together effectively to achieve a predetermined outcome

A process to foster team collaboration, manage group behaviors, and minimize conflict to accomplish meeting objectives, reach group consensus, or solve identified problems

The facilitator focuses on fostering positive group interactions to drive toward a stated goal. Just like the project manager, the business analyst is often thrown into the facilitator’s role—that of a group leader or team leader. Business analysts, as a rule, have no decision-making authority. Indeed, their goal is to combine the creative juices of the participants to pull the best decision from the group. The business analyst, however, contributes to the substance of the discussion by asking leading questions, summarizing discussions, and continually testing for consensus. The business analyst as facilitator leads the group process and helps to improve the way the participants communicate, examine and solve problems, and make decisions.1 Good facilitators help groups stay focused, think outside the box for maximum creativity and innovation, and be more efficient and productive than they would be without expert group process guidance.

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Medium 9781855753488

CHAPTER SIX: Living and working in hospital wards. Using electronic patient records

Klein, Lisl Karnac Books ePub

The Bayswater Institute was established in 1990-1991, and during its early years much of its work was in National Health Service hospitals. Between 1995 and 1998, we were part of a consortium carrying out evaluation research around a programme in NHS hospitals called the Electronic Patient Record, and a broadly similar one called the Integrated Clinical Workstation. The project originally involved five hospitals (later three) and four research groups. Our part was to look at the human and organizational aspects in the three hospitals.

An Introduction explains the programme, and the main paper is a short version of the Institute's part of the consortium's final report (Manchester Centre for Healthcare Management, University of Manchester, The Bayswater Institute, London, Medical Informatics Group, University of Manchester, School of Postgraduate Studies in Medical and Health Care, Swansea, 2001). It has been slightly modified to fit into this collection. The work and writing of the Institute's paper were done jointly with Dr Lesley Mackey.

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Medium 9781855758896

CHAPTER TWENTY FIVE. Erotics of mourning in the time of dry death

Karnac Books ePub

Jean Allouch

We have translated the first pages of the book which has more than 350 pages. The book alternates chapters called Etudes (Studies) addressing psychoanalytic theory with chapters Allouch calls Littérature Grise (Grey Literature).

Following in Freud’s footsteps, Allouch in the Littérature Grise starts with very personal material, including his dreams and his interpretation of them. We had to include the latter in order to give the reader an idea of how the book came to be. However, this gives a wrong impression of the proportion of Littérature Grise which represents in fact a relatively small part of the book.

* * *

!Que te sirva de vela!

Address (Envoi)

[…] nothing could be said “seriously”
(be it to form a limited series)
if not taking its sense from the comical order.

(Jacques Lacan, “L’Etourdit”, Scilicet 4,
Paris, Seuil, 1973, p. 44.)

Poets, yet again, will have led the way.

Let mourning be carried to its status as “act”. Psychoanalysis tends to reduce mourning to “a work”; but there is an abyss between work and the subjectivation of a loss. The act is likely to effect in the subject a loss with no compensation at all, a dry loss. Since the First World War1, Death expects no less. We no longer clamour together against it; it no longer gives its place to the sublime and romantic encounter of lovers, by it transfigured. Indeed. Nevertheless, in the absence of rites in regard to it, its current savagery has as its counterpart the fact that death pushes mourning to an act. A dry death, a dry loss. From now on only such a dry loss, only such an act, manages to leave the dead to his or her death, to Death.

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Medium 9780253356857

3. Christian Hate: Death, Dying, and Reason in Pascal and Kierkegaard

Indiana University Press ePub


Whoever comes to me and does not hate father and mother, wife and children, brothers and sisters, yes, and even life itself, cannot be my disciple.


We proclaim Christ crucified, [an offense] to Jews and foolishness to Gentiles.

—PAUL (1 Cor. 1:23)

Should Søren Kierkegaard be listed among Christian apologists such as Anselm, Thomas Aquinas, or even Blaise Pascal? Focusing on his connections to Pascal, twentieth-century scholars Denzil G. M. Patrick and José Raimundo Maia Neto claim that Kierkegaard is, in fact, engaged in the same sort of project.1 Kierkegaard himself seems to lend support to these claims when he states, “I have never broken with Christianity … from the time it was possible to speak of the application of my powers, I had firmly resolved to employ everything to defend it, or in any case to present it in its true form” (PV, 80/SKS 16, forthcoming). Even without the lens of the comparison with Pascal, passages like this one have led to some confusion about Kierkegaard’s views on rationality in the service of faith.2 But I believe that his defense as “true description” is not the sort of defense that an apologist of Pascal’s stripe is engaged in. Simply put, Kierkegaard, unlike Pascal, is not interested in helping Christianity appear more reasonable or seem more palatable.

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Medium 9780253016294

7. Master and Mugu: Orientalist Mimicry and Cybercrime

Matthias Krings Indiana University Press ePub

ON FEBRUARY 14, 2009, I received an unsolicited email message offering me a once-in-a-lifetime chance to get rich. It read, in part: “I am Barrister Gerry Meyer, the attorney at law to Late Michael Krings, a national of your country, and a gold merchant here in Republic of Benin West Africa. Herein after shall be referred to as my client. On the 27th of May 2004, my client, his wife and their only child were involved in a car accident along Sagbama express-road. All occupants of the vehicle unfortunately lost their lives.” I was further informed that the late Michael Krings left a huge deposit with the “Banque Atlantique Benin,” which needed to be cleared soon lest it fall into government hands. The barrister continued:

Since I have been unsuccessful in locating the relatives for over two years now I seek your consent to present you as the next of kin of the deceased since you have the same last name so that the proceeds of this account valued at $18.5 million dollars can be paid to you and then you and me can share the money. 50% to me and 50% to you. I will procure all necessary legal documents that can be used to back up any claim we may make. All I require is your honest cooperation to enable us seeing this deal through. I guarantee that this will be executed under a legitimate arrangement that will protect you from any breach of the law.

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